Privacy Policy
Last updated: 10 September 2026
This Privacy Policy describes how Cary Innovation Limited (凱瑞科技創新有限公司) ("Cary Innovation", "we", "us" or "our") collects, uses and protects personal data when you visit our website at caryinnovation.com, use our mobile applications, or use connected display devices and cloud services that we provide (together, the "Services").
We are committed to complying with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and, where applicable, other data protection laws in the jurisdictions in which our Services are offered.
1. Who we are
Cary Innovation Limited is a company incorporated in Hong Kong. Our registered office is at RM 10, 13A/F., South Tower, World Finance Centre, Harbour City, 17 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong. We are the data controller for the personal data described in this policy.
2. Data we collect
Depending on which Services you use, we may collect the following categories of data:
- Account data. Name, email address, phone number and password hash when you create an account in one of our applications or cloud platforms.
- Device data. Device model, serial number, operating system version, firmware version, network information and diagnostic logs from display devices registered with our cloud platform.
- Content you upload. Photos, videos and other media that you choose to upload to a device or to your cloud album.
- Usage data. Information about how you interact with our applications and devices, such as features used, crash reports and performance metrics.
- Website data. IP address, browser type, pages visited and referring URL when you browse our website. Our website does not use advertising cookies.
3. How we use your data
- To provide, operate and maintain the Services, including synchronising content between your applications and your devices.
- To register, provision and manage devices, and to deliver software and firmware updates.
- To respond to your enquiries and provide customer support.
- To monitor, diagnose and improve the security, reliability and performance of the Services.
- To comply with legal obligations and enforce our terms.
We do not sell your personal data, and we do not use your uploaded content for advertising or to train third-party artificial intelligence models.
4. Legal basis
We process personal data where it is necessary to perform a contract with you, where you have given consent, where we have a legitimate interest in operating and securing the Services, or where we are required to do so by law.
5. Sharing of data
We share personal data only with:
- Service providers that host our infrastructure, deliver notifications or provide analytics, under contracts that restrict their use of the data.
- Business partners when you use a device or service that is co-branded or distributed by that partner, to the extent necessary to provide the service.
- Authorities where required by applicable law, regulation or legal process.
6. International transfers
Our Services are operated from Hong Kong and may use cloud infrastructure located in other regions, including Singapore and the United States. Where personal data is transferred outside your jurisdiction, we take reasonable steps to ensure it receives an adequate level of protection.
7. Data retention
We retain personal data for as long as your account or device remains active and for a reasonable period afterwards as required to fulfil the purposes described above or to comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.
8. Security
We use industry-standard technical and organisational measures to protect personal data, including encryption in transit, access controls and regular security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your rights
Subject to applicable law, you have the right to access, correct or delete the personal data we hold about you, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below. We will respond within the time required by applicable law.
10. Children
Our Services are not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us so that we can delete it.
11. Third-party links
Our website may contain links to third-party websites or embedded services such as maps. We are not responsible for the privacy practices of those third parties.
12. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes will be notified through the Services where appropriate.
13. Contact us
If you have any questions about this Privacy Policy or our handling of personal data, please contact:
Cary Innovation Limited
RM 10, 13A/F., South Tower, World Finance Centre,
Harbour City, 17 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
Email: dapeng.dong@caryinnovation.com
Phone: +852 6541 8070
私隱政策
最後更新：2026 年 9 月 10 日
本私隱政策說明凱瑞科技創新有限公司（Cary Innovation Limited，下稱「凱瑞科技」、「我們」）在你瀏覽 caryinnovation.com 網站、使用我們的流動應用程式，或使用我們提供的聯網顯示設備及雲端服務（統稱「本服務」）時，如何收集、使用及保護個人資料。
我們致力遵守香港《個人資料（私隱）條例》（第 486 章），以及本服務所在司法管轄區適用的其他資料保護法律。
1. 我們是誰
凱瑞科技創新有限公司是一家在香港註冊成立的公司，註冊地址為香港九龍尖沙咀廣東道 17 號海港城環球金融中心南座 13A 樓 10 室。就本政策所述的個人資料而言，我們是資料使用者。
2. 我們收集的資料
視乎你使用的服務，我們可能收集以下類別的資料：
- 帳戶資料。你在我們的應用程式或雲端平台建立帳戶時提供的姓名、電郵地址、電話號碼及密碼雜湊值。
- 設備資料。已註冊至我們雲端平台的顯示設備的型號、序號、作業系統版本、固件版本、網絡資訊及診斷日誌。
- 你上載的內容。你選擇上載至設備或雲端相冊的相片、影片及其他媒體。
- 使用資料。你與我們的應用程式及設備互動的資訊，例如使用的功能、崩潰報告及效能指標。
- 網站資料。你瀏覽本網站時的 IP 地址、瀏覽器類型、瀏覽頁面及來源網址。本網站不使用廣告 Cookie。
3. 我們如何使用你的資料
- 提供、營運及維護本服務，包括在你的應用程式與設備之間同步內容。
- 註冊、開通及管理設備，並推送軟件及固件更新。
- 回應你的查詢並提供客戶支援。
- 監察、診斷及改善本服務的安全性、可靠性及效能。
- 履行法律義務及執行我們的條款。
我們不會出售你的個人資料，亦不會將你上載的內容用於廣告或訓練第三方人工智能模型。
4. 法律依據
我們在以下情況處理個人資料：為履行與你訂立的合約所需；你已給予同意；我們在營運及保障本服務方面具有合法利益；或法律要求我們如此處理。
5. 資料分享
我們僅會與以下對象分享個人資料：
- 服務供應商：為我們託管基礎設施、發送通知或提供分析服務的機構，並受限制其使用資料的合約約束。
- 業務夥伴：當你使用由該夥伴聯合品牌或分銷的設備或服務時，在提供服務所必需的範圍內分享。
- 有關當局：在適用法律、法規或法律程序要求的情況下。
6. 跨境轉移
本服務由香港營運，並可能使用位於其他地區（包括新加坡及美國）的雲端基礎設施。當個人資料被轉移至你所在司法管轄區以外時，我們會採取合理措施確保其獲得足夠保護。
7. 資料保留
在你的帳戶或設備處於使用狀態期間，以及其後為達成上述目的或履行法律義務所需的合理期間內，我們會保留你的個人資料。你可隨時聯絡我們要求刪除帳戶及相關資料。
8. 安全
我們採用業界標準的技術及組織措施保護個人資料，包括傳輸加密、存取控制及定期安全審查。任何傳輸或儲存方式都無法保證絕對安全，我們亦無法作出此保證。
9. 你的權利
在適用法律允許的範圍內，你有權查閱、更正或刪除我們持有的你的個人資料，反對或限制特定處理，以及在處理基於同意時撤回同意。如欲行使上述權利，請透過下方聯絡方式與我們聯絡，我們會在適用法律規定的時限內回覆。
10. 兒童
本服務並非針對 13 歲以下兒童，我們亦不會在知情的情況下收集兒童的個人資料。如你認為有兒童向我們提供了個人資料，請聯絡我們以便刪除。
11. 第三方連結
本網站可能包含第三方網站的連結或嵌入式服務（例如地圖）。我們對該等第三方的私隱做法概不負責。
12. 政策更新
我們可能不時更新本私隱政策。更新版本會在本頁發佈並註明新的「最後更新」日期。如有重大變更，我們會在適當情況下透過本服務通知你。
13. 聯絡我們
如你對本私隱政策或我們處理個人資料的方式有任何疑問，請聯絡：
凱瑞科技創新有限公司
香港九龍尖沙咀廣東道 17 號海港城環球金融中心南座 13A 樓 10 室
電郵：dapeng.dong@caryinnovation.com
電話：+852 6541 8070